Wednesday, January 30, 2008

14 Quick Questions to Ask About a Refurb

1. Who did the refurbishing, the manufacturer or a third party?
2. Are the keyboard and mouse new?
3. Is there a manufacturer's warranty?
4. How long's the warranty?
5. Has the warranty been modified?
6. How old is the system?
7. Where do I send it if it arrives broken?
8. What's the return policy?
9. Do I get the original manuals?
10. What software is included?
11. What do you mean when you say "reconditioned"?
12. Has the system been tested since it was returned?
13. Why was the system returned? (Probably won't get an answer, but it's worth asking.)
14. How much would this cost if I bought it brand-new?

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